Old Versions Support Policy

This post defines the versions for which ElectroNeek has guaranteed support.

Product Supported Versions
Studio Pro Latest 5 versions
Bot Runner Latest 5 versions
User’s Portal* Auto update to the latest version on release

The table above means the following:

  1. If we publish a new release, for example, 8.0, then the supported versions for Studio Pro and Bot Runner will be 8.0, 7.2, 7.1, 7.0, and 6.5.
  2. User’s Portal includes such products as Orchestrator SaaS and Lead Center (former MSP Toolbox) as well as the functionality of Support Center, Billing Page, and Account Settings.